Director of Food and Nutritional Services

General Description
Under the direction of the Executive Director, directs operation of the Food & Nutrition
Services Department, directs and develops food service employees' performance skills
and serves as member of the patient care team. Demonstrates thorough knowledge of
Food & Nutrition Services Department jobs and assists when necessary to assure smooth
operation. If required, assumes responsibility for some cooking shifts depending on
Facility size or labor availability.
Essential Duties
1. Verifies menu is served as written, including adherence to recipes, correct portion
sizes, and therapeutic diets.
2. Validates proper methods of food preparation are utilized to preserve nutrient
3. Supervises food production, serving correct food to patients, and controlling
appearance, temperature, portion sizing, and sanitation.
4. Purchases food and supplies within approved budgets.
5. Instructs employees in use, care, and maintenance of equipment, housekeeping,
and safety standards. Provides follow through on proper cleaning and
maintenance programs.
6. Makes meal rounds and verifies that new admissions are visited.
7. Participates in regularly scheduled patient care conferences and follows through
on patient residents needs.
8. Demonstrates thorough knowledge of Food & Nutrition Services Department jobs
and assists when necessary to promote smooth operation.
9. May need to assume responsibility for some cooking shifts depending on Facility
size or available labor.
10. Monitors weekly costs associated with the Food & Nutrition Services Department
and maintains accurate records / invoicing in order to report month end cost
statistics and monitor year-to-date expenses.
11. Completes nutritional history for new admissions, visits new residents for diet
history, reviews medical record for pertinent nutritional information, records
necessary information, notifies kitchen of likes / dislikes, beverage preference,
and food allergies, and diabetic meal pattern, if needed.
12. Completes discharge summaries for resident who are discharged to another
Facility or home
13. Participates in QIP.
14. Participates as assigned in the orientation of new staff and demonstrates a
positive, helpful, and enthusiastic attitude.
Standard Requirements
1. Supports the Mission, Values and Vision of the Facility.
2. Is knowledgeable of resident rights and supports an atmosphere which allows for
the privacy, dignity and well-being of all residents in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
OSHA and safety, including standard precautions and safe work practices,
established fire/safety/disaster plans, risk management, and security, report and/or
correct unsafe working conditions, equipment repair and maintenance needs.
4. Adheres to:
a. Confidentiality of all data, including resident, employee and operations
b. HIPAA regulations
c. Quality Assurance requirements and compliance with regulatory
d. Compliance with current law and policy to provide a work environment
free from sexual harassment and illegal and discriminatory behavior.
e. Code of Conduct and Compliance Plan when performing work functions.
5. Supports and participates in common teamwork:
a. Cooperates and works together with all co-workers; plans and completes
job duties with minimal supervisory direction, including appropriate
b. Uses tactful, appropriate communications in sensitive and emotional
c. Follows up as appropriate with supervisor, co-workers or residents
regarding reported complaints, problems and concerns.
d. Promotes positive public relations with residents, family members and
e. Completes requirements for in-service training, acceptable attendance,
uniform and dress codes including personal hygiene, and other work
duties as assigned.
f. Participates as assigned in the orientation of new staff and demonstrates a
positive, helpful, and enthusiastic attitude.
6. Immediately reports incidents of alleged resident abuse or neglect or alleged
violations of residents' rights to Supervisor or Executive Director.
7. Maintains current practice standards or changes by participating in educational
opportunities provided by the Facility and outside resources.
Other Duties
Perform tasks which are supportive in nature to the essential functions of the job, but
which may be altered or redesigned depending upon individual circumstances. Performs
other work duties as assigned.
If a qualified dietician or other clinically qualified nutrition professional is not employed
full-time, the facility must designate a person to serve as the Director of Food and
Nutrition Services who
i. For designations prior to November 28, 2016, meets the following requirements
no later than 5 years after November 28, 2016, or no later than 1 year after
November 28, 2016 for designations after November 28, 2016, is
A. A certified dietary manager, or
B. A certified food service manager, or
C. Has similar national certification for food service management and safety
from a national certifying body; or
D. Has an associate's or higher degree in food service management or in
hospitality, if the course of study includes food service or restaurant
management, from an accredited institution of higher learning; and
ii. In states that have established standards for food service managers or dietary
managers, meets State requirements for food service managers or dietary
managers, and Receives frequently scheduled consultations from a qualified dietician or other
clinically qualified nutrition professional.
A.D.A ((Americans with Disabilities Act)(as amended)) REQUIREMENTS: Must be
able to bend, stoop, push, pull, and walk and stand for most of the working day. Requires
manual dexterity sufficient to operate standard office machines such as fax, telephone,
etc. Requires normal range of hearing and vision. Must be free from communicable
diseases that pose a "direct threat" to the health or safety of others and which cannot be
eliminated by a reasonable accommodation. Must be able to lift a minimum of 50
pounds, and be able to carry and transport supplies. Must be able to pass a post-offer, preemployment
physical health examination as a condition of employment. Must be capable
of performing the essential functions of the job, with or without reasonable
Skill(s): Must possess proficient reading, writing, grammar, and mathematics skills;
proficient interpersonal relations and communication skills; decision-making skills, basic
computer skills; and be able to operate various medical and/or office equipment. Must
demonstrate knowledge of safety techniques. Must be able to communicate in English,
both verbally and in writing, and possess sufficient communication skills to perform the
tasks required.

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